 We at PharmacyDirect want your online experience to be enjoyable, simple and successful. So we have created an ordering, shipping and payment process to make your life easy. Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at our CONTACT US page which is the fastest way. Or you can call 888-488-9635. Most credit and debit card orders are shipped on the same business day. Mail or Fax orders are shipped once payment is received. The shipping choices for online orders shipped within the United States and internationally are USPS First Class and Priority Mail. We try to ship all orders within 24 business hours. Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day. We ARE NOT responsible for the security of your package once it has been delivered to the address you provide. Please be sure to use a secure and trusted delivery address. We do Ship to Military APO/FPO addresses, Please choose PARCEL POST for military addresses because Priority Mail will not get there any faster. We are not responsible for any package lost one the package leaves the USA. Be sure you are using the full and correct format for APO/FPO addresses. Below are the shipping options and the associated Shipping & Handling Charges Local Shipping & HandlingUnited States of AmericaPlease note: No Signature Required shipping methods, you are authorizing USPS to leave your package at the shipping address provided and are aware that neither Pharmacy Direct Inc nor USPS is responsible for any packages after they are delivered.
Please note: PharmacyDirect reserves the right to change the shipping method at its own discretion and expense. PharmacyDirect is not responsible for delays caused by weather or other natural disasters. International Shipping & HandlingCanada - England and Others:
For all non-USA shipments, PharmacyDirect will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office. PharmacyDirect will not be held liable for any customs duties or taxes that arise from your local customs office. PharmacyDirect will also not be held responsible for any additional fee the local carrier in your country may charge. Please note: We recommend that you choose a shipping method which can be tracked. For non-tracked methods of shipping, Pharmacy Direct will not be responsible for lost shipments. All Other CountriesPlease note that customs and import policies in some countries prohibit the importing of herbal and/or homeopathic products for personal use. It is your responsibility to check your country's policies. Because of increased vigilance in Germany, we no longer ship to Germany.Estimated delivery time for items we have in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. PharmacyDirect will not knowingly ship any products to any countries that may require any type of license. PharmacyDirect will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. PharmacyDirect will not be held liable for any customs duties or taxes that arise from your local customs office. PharmacyDirect will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering. Please note: PharmacyDirect reserves the right to change the shipping method at its own discretion and expense. PharmacyDirect is not responsible for delays caused by weather or other natural disasters. Also NoteUSA Overnight Shipping & Handling - A signature may be required for some deliveries. Back OrdersIn the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges). Ordering Methods
Order Status and ReturnsYou can check your order status online 24/7Payment OptionsOn-line orders can be paid by credit card, debit card. We accept the following credit cards: VISA, MasterCard, American Express and Discover. We also accept most bank VISA or MasterCard debit cards. Orders sent via mail can be paid by credit card, cashier's check or money order |
